This article is written for our Urinary Tract Infections service at Hollinswood Pharmacy.
Urinary tract infections (UTIs) are a common concern for many women, bringing discomfort and disruption to daily life. The good news is that you now have faster, more convenient options to get treatment without waiting for a GP appointment. At Hollinswood Pharmacy in Telford, our team is here to help you access the right care quickly and safely, so you can feel better sooner.
Why you do not always need to see a GP for UTI treatment
For many women, getting treatment for a simple urinary tract infection no longer means booking in with your GP. Community pharmacists have the training and authorisation to assess and treat uncomplicated UTIs in women, offering advice and prescribing medication where appropriate. This means you can often get help on the same day you notice symptoms, without the wait that sometimes comes with busy GP surgeries.
- Many women can now get treatment for uncomplicated urinary tract infections directly from their local pharmacy
- Pharmacists are trained and authorised to provide advice and, where appropriate, prescribe treatment for UTIs
- This means less waiting and faster access to care, especially when GP appointments are limited
How Pharmacy First helps you get UTI treatment quickly and safely
The Pharmacy First service has made getting help for UTIs more straightforward for women aged 16 to 64. If you are experiencing symptoms such as a burning sensation when passing urine, increased frequency, or discomfort, you can come straight to Hollinswood Pharmacy. Our pharmacists will carry out a private consultation to assess your symptoms and overall health. If you are eligible, treatment can often be provided straight away, so you can start feeling better as soon as possible.
- Pharmacy First allows eligible women aged 16 to 64 to receive assessment and treatment for uncomplicated UTIs without a GP visit
- You can walk in or book ahead for a private consultation with a pharmacist
- Most patients are able to leave with the right treatment on the same day, if needed
If you are busy with work, family or other commitments, this service gives you the flexibility to get the care you need without unnecessary delays. If you would like to plan ahead, you can book a consultation online for a time that suits you.
What to expect when you visit Hollinswood Pharmacy for UTI symptoms
When you come to us with UTI symptoms, you will be welcomed into a private consultation room by one of our experienced pharmacists. We understand that UTI symptoms can be uncomfortable and sometimes worrying, so your privacy and comfort are always respected. During your consultation, you will be asked about your symptoms, your medical history, and any medicines you are currently taking. This helps us make sure that pharmacy treatment is suitable and safe for you.
- You will be seen by a trained pharmacist in a private consultation room
- The pharmacist will ask about your symptoms and medical history to make sure pharmacy treatment is suitable
- If treatment is recommended, you may be offered antibiotics or other advice to help you recover
Our team will always explain your options and answer any questions you may have. If you require antibiotics, these can usually be supplied during your visit. If you need further advice or ongoing support, we are here to help you every step of the way.

Other ways your local pharmacy can support your health
Hollinswood Pharmacy is proud to offer a wide range of health services for the people of Telford and the surrounding areas. Alongside help for UTIs and other minor illnesses, we provide blood pressure monitoring, support with weight management, and seasonal vaccinations such as flu and private COVID. Our pharmacy also supports you with ongoing prescription needs through our convenient electronic prescription service, making it easier to manage your medicines close to home.
- Hollinswood Pharmacy offers a range of services for common health concerns including blood pressure checks and weight management support
- You can access support for minor illnesses, seasonal vaccinations and ongoing prescription needs
- Our team is here to help you stay healthy and get the right care quickly, close to home
We are also here to help with travel health advice and vaccinations, ear wax removal, stopping smoking, and vitamin B12 injections. Our goal is to provide friendly, expert care for you and your family, whatever your health needs.
When to seek further medical advice about a urinary tract infection
While many women can be safely treated for a UTI at the pharmacy, there are times when you may need to see your GP or seek urgent care. If you have symptoms such as a high temperature, pain in your back or sides, blood in your urine, or if your symptoms keep coming back, it is important to let your pharmacist know. Other factors, such as being pregnant or having other ongoing health conditions, may also mean you need different care. Your pharmacist will always advise you if pharmacy treatment is not suitable and will guide you on the next steps to take.
- Some symptoms, such as fever, back pain or blood in your urine, may mean you need to see a GP or seek urgent care
- Your pharmacist will advise you if your symptoms suggest a more serious infection or if pharmacy treatment is not suitable
- Always let your pharmacist know about any other health conditions or if you are pregnant
Remember, the safety and wellbeing of our patients is always our top priority. We work closely with local GPs and healthcare professionals to make sure you get the right level of care for your needs.
Frequently asked questions about UTI treatment at Hollinswood Pharmacy
Can I get antibiotics for a UTI at Hollinswood Pharmacy?
Yes, if you are a woman aged 16 to 64 with symptoms of an uncomplicated UTI, our pharmacists may be able to provide antibiotics under the Pharmacy First service. You do not need a GP appointment for this.
Do I need to book an appointment for UTI treatment at the pharmacy?
You can usually walk in for a consultation, but booking ahead online can help you avoid waiting. Visit our online booking page to arrange a time that suits you.
What symptoms should I look out for with a urinary tract infection?
Common symptoms include a burning feeling when passing urine, needing to urinate more often, or cloudy urine. If you feel unwell, have a high temperature, or see blood in your urine, let your pharmacist know.
Are there cases when I should still see a GP for a UTI?
Yes. If you are pregnant, under 16, over 64, male, or have symptoms like fever, back pain, or repeated infections, you may need to see your GP. Our pharmacists will guide you if a GP visit is needed.
What other health services does Hollinswood Pharmacy offer?
We provide support for minor illnesses through Pharmacy First, blood pressure checks, flu and travel vaccinations, weight management advice, prescription services and more. Our team is here to help with a wide range of health needs.
Book an appointment online today: https://hollinswoodpharmacy.co.uk/book-online/
Disclaimer: This content is for informational purposes only and should not be used as a substitute for professional medical advice. Always consult a qualified healthcare professional for personal health concerns.





