Introduction
Hollinswood Pharmacy (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact our pharmacy.
By using this website, you agree to the terms of this Privacy Policy.
We may update this policy from time to time. Any updates will be posted on this page.
Who We Are
Hollinswood Pharmacy
Unit 4, Downmead
Hollinswood
Telford
TF3 2EW
Email: info@hollinswoodpharmacy.co.uk
Phone: 01952 299925
Our pharmacy services are regulated by the General Pharmaceutical Council (GPhC). GPhC Registration Number: 9010234
Information We Collect
We may collect personal information when you contact us or interact with our website.
Personal information
This may include:
- Name
- Email address
- Telephone number
- Any information you provide when contacting us
Providing personal information is voluntary, however certain services may not be available if information is not provided.
Website usage information
Our servers may automatically collect information when you visit the website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Access times
How We Use Your Information
We may use information collected through the website to:
- Respond to enquiries or requests
- Provide pharmacy services where applicable
- Improve the website and its functionality
- Monitor website performance and usage
- Maintain website security
- Comply with legal and regulatory obligations
Sharing Your Information
We do not sell your personal information.
Your information may be shared where necessary with trusted third parties that support the operation of our website or services. This may include:
- Website hosting providers
- IT support services
- Payment processing providers
Information may also be shared where required by law or regulatory authorities.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us understand how the website is used and allow certain features to function correctly.
You can disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
Further information can be found in our Cookie Policy.
Third Party Websites
Our website may contain links to external websites.
Once you leave our website, we are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.
Security of Your Information
We take reasonable administrative, technical and physical measures to protect personal information.
While we aim to protect your data, no internet transmission can be guaranteed to be completely secure.
Your Data Protection Rights
Under UK data protection law, you have rights regarding the personal data we hold about you.
Right of access
You have the right to request a copy of the personal data we hold about you.
Right to rectification
You have the right to request that incorrect or incomplete information is corrected.
Right to erasure
You may request that personal data we hold about you is deleted where there is no legal reason for us to continue processing it.
Right to restrict or object to processing
You have the right to request that we restrict or stop processing your personal information in certain circumstances.
To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how we handle your personal information, please contact us via our Complaints page so we can investigate the matter.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information about the ICO can be found at: www.ico.org.uk
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Hollinswood Pharmacy
Unit 4, Downmead
Hollinswood
Telford
TF3 2EW
Email: info@hollinswoodpharmacy.co.uk
Phone: 01952 299925